Recently we had a severe power failure and our UPS didn’t provided backup and got shutdown immediately. Upon restoring every thing back to normal, One of Tape Drive (IBM ULT3580-TD3 SCSI Drive) connected with our File Server didn’t respond properly and failed to backup on tape, Also it didn’t appeared in ntbackup Media List.
I tried every possible way to troubleshoot it but no use. I tried removing / Enabling Disabling Tape Drive/Scsi Card, but didn’t worked out. Tape Drive and SCSI card were detecting properly in Device Manager but in RSM (Removable Storage Manager) , it showed RED cross on Tape Drive with multiple instance of Tape Drive. When I took properties of the drive, it showed following error.
the object identifier does not represent a valid object
Some images . . .
.
.
I did the following to resolve the issue.
Power Cycle the Tape hardware and the server in the Procedure :
> Try to restart RSM Service in Services console. if it doesn’t work , then move on below . . .
> Shutdown the Server and then Power off Tape drive,
> Power on the Tape drive and once the Drive is Ready , then Power ON the server
If it still doesn’t help, Try this method . . .
1) First delete all instances of IBM ULT3580 from RSM which are marked as red cross. as showed in the above picture.
2) Update Adaptec SCSI card 29329ALP – Ultra320 SCSI card firmware to latest one from Adaptec web site, Search in Google.)
http://www.adaptec.com/en-us/speed/scsi/windows/u320_scsi_v7006_win32_cert_exe.htm
3) Update IBM Tape ULT3580-TD3 driver from
http://delivery04.dhe.ibm.com/sar/CMA/STA/02mq3/9/IBMTape.x86_6217.zip
Extract it to any folder and execute install_exclusive.exe , after it updates it will ask you to reboot, simply Reboot.
After reboot complete , Open the command prompt and issue following command.
rsm view /tlibrary
Result should be something below
C:\>rsm view /tlibrary LIBRARY Off-line Media Kingston DT 101 G2 USB Device HP DVD Writer 1260r IBM ULT3580-TD3 SCSI Sequential Device The command completed successfully.
Now issue following command
rsm.exe refresh /lf”IBM ULT3580-TD3 SCSI Sequential Device”
Now again execute RSM and see if it shows OK,
As showed in the image below . . .
Execute NTBACKUP and hopefully it will work out this time.
.
Also read following , maybe helpful for any specific case.
http://thetazblog.taznetworks.com/2006/01/sbs-backup-error-code-0x800710d8.html
Regard’s
SYED JAHANZAIB
Filed under: IBM Related
