Lotus Notes wants to open some emails with browser, rather than within Notes itself !

One of our user faced problem that his Lotus notes [8.5.2] that when he tried to open certain emails , it gives option to open it in my web browser, rather than within Notes itself. it showed all of the html formatting characters in the notes, rendering it almost unreadable. I applied fresh install of Notes but no use.

To solve, it

Open Lotus Notes Client

Goto Files / Preferences

In the right window, click on ADDITION OPTIONS, Tick on DISABLE EMBEDDED BROWSER FOR MIME FORMAT“

Now restart Notes Client, and the problem solved

Regard’s

Syed Jahanzaib